It is highly recommended that you provide pictures of the damaged items in support of your claim. Photos should clearly show the damage being claimed. Whenever possible include a close up of the damage and a shot showing the entire piece with the damage visible.  If necessary include an object to establish size such as a coin or a ruler.

Make sure to identify the item(s) depicted and include your name on the back of hardcopy pictures.

 

SAMPLE #1: BROKEN CHAIR DISTANCE SHOT CLEARLY SHOWING BROKEN ITEM

SAMPLE #2: BROKEN CHAIR CLOSE UP SHOWING DAMAGE

SAMPLE #3: BROKEN CHAIR NO DAMAGE SEEN

SAMPLE #4: BROKEN CHAIR CLOSE UP – IMPOSSIBLE TO DETERMINE DAMAGE

SAMPLE #5: BACK OF PHOTO NAME AND OBJECT DEPICTED