Filing a Claim

If household goods items are damaged or lost while in the care of your mover, you have the right to file a claim to be compensated for the loss or damage. Federal law allows an interstate moving customer up to 9 months from the date a shipment was delivered (or in the event of loss for the entire shipment, from the date a shipment should have been delivered) to file a claim. Intrastate/ local moving customers should consult their paperwork or with the local department of transportation for their state claim filing requirements.

Claim Status

We are currently processing most claims within

45-60 days from receipt.

Start a Claim Now!

Ready to file a claim? Click 'Begin' to start our online filing process.

Still Have Questions?

If you still have questions, contact us at 877.476.5983 x5 or

Anthem Claim Management

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877.476.5983 x5

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This website is powered by Anthem Claim Management to facilitate the filing of claims and to provide information about household goods damage/loss claims to customers of our participating household goods moving carriers. If you are a moving company interested in our services, please email us at